Privacy policy

At Omniisia, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website or make a purchase.

1. Information We Collect

We collect the following information to process orders and improve your shopping experience:

  • Personal details: name, phone number, email address, and delivery address.

  • Order details: products purchased, payment status, and transaction information.

  • Technical data: IP address, device type, and browsing behavior for website optimization.

We do not store complete payment information. All transactions are processed through secure third-party gateways.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders.

  • Communicating order updates and support responses.

  • Improving website functionality and user experience.

  • Detecting and preventing fraud.

  • Sending important notifications regarding service or policy changes.

We do not sell or misuse your personal data.

3. Data Security

We take strong measures to protect your information from unauthorized access, alteration, or disclosure. Only authorized staff members can access customer information when necessary.

4. Cookies & Tracking

Omniisia uses cookies to improve website performance, personalize content, and analyze user behavior. You may disable cookies in your browser, but some features may not work properly.

5. Sharing Your Information

We only share your information with trusted third parties when required to:

  • Process payments securely

  • Deliver parcels through courier partners

  • Comply with legal and regulatory requirements

We do not share data unnecessarily.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time. You may also opt out of promotional emails or messages.

7. Policy Updates

Omniisia reserves the right to update this Privacy Policy when needed. Any changes will be posted here with an updated effective date.

8. Contact Information

For questions or privacy concerns, you can reach us at:

Phone: +92 300 111 1379
Email: management@omniisia.com